Return Policy

 

General

Products purchased from our e-store can be returned within 14 days of the date of delivery notification. Please note refunds are made based on the value of the products returned and do not include shipping costs.

If the returned product is damaged and the damage is not caused by non-targeted use or by circumstances that are caused by FCD OÜ, FCD OÜ has the right to offset the decrease in the value of the product that you have paid for and you will be refunded the difference. FCD OÜ will send you a statement.

 

How To Return

Please send the returns to the following address: FCD OÜ, Valuoja puiestee 17-26, Viljandi, 71013, Estonia. Until the acceptance of the package, FCD OÜ cannot be held liable for the products, therefore we recommend that you keep the document received at the time of posting for further certification of the posting and, if possible, we ask you to choose a registered post as a the mode of return.

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